How do I cancel my SB Remit transfer?
While we do our best to fulfil cancellation requests, please note that it’s not always possible to do so, particularly if the transfer has reached your recipient or their receiving bank. If you wish to request a cancellation, please contact SB Remit’s customer service through the number on their website.
Alternatively, using the SB Remit website;
Click the "contact us” button at the top of the page
Send us a message with the transfer ID and the details of your cancellation request.
Our team will then review your request and let you know if cancellation is possible. If successful, the cancellation process takes 24 hours. A refund will then be initiated.
Refunds take up to five working days, depending on the speed of your bank. Card payments are refunded within 48 hours, though this can take longer during bank holidays and weekends.
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